Frequently asked questions

1. click [start order] button
2. Submit your order
3. Waiting for freight confirmation (within 12 hours)
4. The buyer arranges deposit or full payment
5. Production
6. The seller sends photos and videos to the buyer once production finished
7. The buyer arranges balance payment
8. Shipping
9. The buyer inspect cargos and gives an review
10. One year after-sales follow-up service

You can pay your order with:

• PayPal
• T/T (wire transfer)

Please draft an order online first, we will check your order details and calculate the best pirce for you. You can see it if you got a discount.

We send the goods to your sea port by sea. After the goods arrive in your sea port, a local agency will contact you and help you to pick up the goods.

lead time: within 20 days
Transit time: please inform us your sea port name, then we can check it.

Warranty time: 12 months

• In China, we provide on-site inspection and repair services, everything is free.
• Overseas, we offer free spare parts; the buyer pays shipping cost.

Technical support: 10 years.

Standard products:
The buyer can cancel order any time before shipment and get payment back (The loss of handling fee will be borne by the buyer).

Customized products:
The cost of standard parts will be refunded before shipment. Or communicate.